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efficy

US alternative: Salesforce

Belgian customer relationship management platform for managing sales, marketing, customer service and customer data across teams.

Fully European

Overview

efficy provides a cloud CRM platform for organizations that want to centralize customer information and coordinate commercial and service workflows. Its product suite supports sales pipeline management, marketing campaigns, customer service, case management, customer portals, analytics and workflow automation. The platform can be configured for different industries and integrated with other business systems.

Why it is listed

Replaces

Salesforce

European signal

Reviewed as strongly European-aligned

Privacy and hosting notes

Official company materials identify Brussels as the corporate base and provide product and privacy documentation; review current group entities and subprocessors before publication.

Funding and ownership

efficy is backed by Seven2 (formerly Apax) and Fortino. No current funding total is stated on its official company page.